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Responsible Gaming

Betflare Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or cope with stress. Before you play, consider whether gambling is suitable for your circumstances and set clear limits that you can afford to lose. If gambling stops feeling enjoyable or begins to affect your finances, relationships, work or wellbeing, take a break and seek support.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance, and previous results do not predict future outcomes. A win does not mean that another win is more likely, while a loss does not create an obligation or opportunity to keep playing. Avoid viewing gambling as an investment, a source of regular income or a way to recover money that has already been lost.

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Only gamble with money that is available for entertainment after essential expenses have been paid. Essential expenses may include rent or mortgage payments, utilities, food, transport, education, debt repayments and other household commitments. Never use money set aside for these needs, borrow from friends or family, use credit to continue playing, or sell personal items to fund gambling.

Plan before you play

  • Decide how much time and money you are comfortable spending before starting a session.
  • Treat your planned gambling amount as an entertainment expense, not as money that you expect to win back.
  • Keep track of deposits, withdrawals and the time spent gambling rather than relying on memory.
  • Take regular breaks and avoid playing when you are tired, upset, stressed, angry or under the influence of alcohol or other substances.
  • Do not chase losses by increasing stakes, changing games or continuing for longer than planned.
  • Keep gambling separate from important financial decisions and household budgets.
  • Remember that taking a break is always an appropriate choice, whether you are winning or losing.

Responsible gambling looks different for each person, but the central principle is the same: you remain in control of your decisions. If you cannot comfortably afford to lose the amount you planned to spend, do not gamble. If you are under the applicable legal age, do not create an account or use gambling services.

Recognise the warning signs

Problem gambling can develop gradually, and some people may not recognise the change until it has affected their money, health or relationships. Warning signs can include spending more time or money gambling than intended, thinking about gambling throughout the day, or feeling restless when trying to stop. A person may also start to hide gambling activity, give misleading explanations about transactions or feel unable to discuss it openly.

Signs that gambling may be becoming difficult to control

  • Repeatedly trying to win back losses or believing that a big win will solve financial problems.
  • Increasing the amount or frequency of gambling to achieve the same excitement.
  • Gambling with money needed for bills, food, rent, savings or other important commitments.
  • Borrowing money, using credit or asking others for financial help because of gambling.
  • Feeling anxious, guilty, irritable, ashamed or low after gambling.
  • Missing work, study, family responsibilities or social activities because of gambling.
  • Arguing with a partner, family member or friend about gambling or money.
  • Losing interest in activities that were previously enjoyable.
  • Attempting to stop or cut back but returning to gambling soon afterwards.
  • Using gambling to escape difficult feelings, loneliness, stress or other problems.

One warning sign can be enough reason to pause and review your gambling. You do not need to wait for serious financial harm or a crisis before asking for help. Speaking with someone early can make it easier to understand what is happening, protect your finances and decide what steps are right for you.

If gambling is affecting your mental health or you feel unsafe, seek urgent help through appropriate emergency or health services in your area. If you are concerned about someone else, approach the conversation calmly, avoid blame and encourage them to consider independent support.

Use safer gambling controls

Safer gambling tools can help you make decisions before emotions or momentum influence your play. The controls available may depend on the account, service and applicable requirements. Review the options made available to you and choose settings that reflect what you can genuinely afford. A tool is most effective when it is used before gambling becomes difficult to manage.

Controls to consider

  • Set a deposit or spending limit based on your entertainment budget.
  • Set a session or time reminder so you can pause and review how long you have been playing.
  • Use a temporary break if you want distance from gambling without making a longer-term decision.
  • Request account closure or self-exclusion if you need to stop access for a longer period.
  • Keep payment methods and account passwords private and do not allow another person to gamble through your account.
  • Remove saved payment details or reduce access to funds that could be used impulsively.
  • Turn off promotional messages or marketing communications if they make it harder to take a break.
  • Ask a trusted person to help you stay accountable to the limits you have chosen.

Limits are not a guarantee that gambling will remain safe, and they should not be increased simply because you have reached them. If you find yourself repeatedly changing limits, creating new accounts, trying to bypass restrictions or feeling distressed when access is restricted, stop gambling and seek independent assistance. Do not use another person’s account or ask someone else to open an account for you.

Take a proper break

A break should include more than closing a game. Consider removing access to gambling services, avoiding gambling-related content, telling a trusted person and making a plan for how you will spend the time instead. You may also wish to review your bank transactions, secure your finances and speak with a qualified counsellor. If a temporary break does not feel sufficient, consider longer-term self-exclusion and professional support.

Support, self-exclusion and getting help

You are not alone if gambling has become difficult to manage. Free and confidential assistance may be available through Gambling Help Online, state and territory gambling support services, community organisations and qualified health professionals in Australia. These services can provide information, counselling and practical guidance for people who gamble as well as for family members and friends. You can contact an independent service even if you are not ready to stop completely.

Self-exclusion is a formal way to restrict or prevent access to gambling services for a chosen period or in accordance with the relevant process. If you decide that self-exclusion is appropriate, review the available arrangements carefully and follow all required steps. Self-exclusion may apply only to specified services or venues, so consider whether you also need to use other financial, digital or support measures.

Steps you can take today

  1. Stop gambling and avoid making decisions about further deposits or play while feeling distressed.
  2. Review your recent gambling activity and identify the amount of time and money involved.
  3. Set a firm budget for essential costs and keep gambling money separate, if you choose to gamble at all.
  4. Use the safer gambling controls or account restriction options available through the service.
  5. Tell someone you trust what is happening and ask them to help you follow your plan.
  6. Contact Gambling Help Online or a relevant Australian state or territory support service for confidential guidance.
  7. Speak with a financial counsellor if gambling has affected bills, debts, savings or access to essential money.
  8. Seek professional mental health support if gambling is connected with anxiety, depression, substance use or thoughts of self-harm.

Betflare Casino encourages players to make informed choices and to use available safer gambling information before, during and after play. We may take steps to protect the integrity of accounts and services where concerns are identified, subject to applicable requirements. If you believe your gambling is no longer under control, do not wait for further losses. Stop, restrict access and seek help from an independent Australian support service.

For information about account restrictions, self-exclusion or safer gambling settings, use the relevant options available through your account or the service’s support process. We do not provide financial or clinical advice. Independent gambling, financial and health professionals can help you assess your circumstances and choose appropriate support.