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Betflare Casino Betting Rules

These Betting Rules explain the general conditions that apply when you use betting or gaming services provided through Betflare Casino. Please read them together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before placing a bet. By opening an account, funding an account or placing a bet, you confirm that you understand and accept the rules that apply to the relevant service.

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1. General rules and eligibility

These rules apply to bets and gaming transactions made through the Betflare Casino website, mobile site or any other approved service. Additional rules may appear on a particular game, market, promotion or betting screen. If a specific rule conflicts with a general rule, the specific rule will normally apply to that game or market. You should check the information shown before confirming a bet.

Contents

You must be legally entitled to use online gambling services in the place where you are located. Players in Australia should make sure that their use of any service is permitted under the laws applicable to them. Betflare Casino may restrict or refuse access where required by law, regulation, platform rules or internal risk controls. Access may also be unavailable for particular products, locations or account types.

You must meet the minimum legal age that applies to the service and your location. Age and identity checks may be carried out before, during or after account use. You must provide accurate, current and complete information and update it if your circumstances change. An account must be used only by the registered account holder. Sharing login details, allowing another person to use an account or creating multiple accounts where this is not permitted may lead to restrictions, cancelled bets or other action under the applicable terms.

  • Keep your username, password and account access details confidential.
  • Do not place bets on behalf of another person or allow another person to control your account.
  • Do not use the service if you are below the legal gambling age or if gambling is not lawful where you are located.
  • Follow all identity, payment and verification requests within the time allowed.
  • Read the applicable game, market and promotion conditions before committing funds.

2. Placing and confirming bets

A bet is normally placed by selecting a game, market, outcome, stake or other required option and then confirming the transaction. Selecting an option or entering a stake does not necessarily mean that a bet has been accepted. A bet is accepted only when the service records it as accepted and displays an appropriate confirmation, receipt or transaction record.

You are responsible for checking every detail before confirmation. This includes the selected game or market, outcome, odds or displayed return, stake, number of selections, bet type, applicable fees and any other conditions shown on the screen. Check that you have sufficient available funds and that the transaction has been recorded correctly. Once accepted, a bet generally cannot be changed, withdrawn or cancelled unless the relevant rules expressly allow it.

The displayed odds, prices, returns and other information may change before a bet is accepted. A system may show a notification where the price has changed or where further confirmation is required. You should review the updated information before proceeding. If a bet is rejected, it should not be treated as accepted, even if you intended to place it.

A transaction record, bet history or account statement may be used to identify the details of an accepted bet. You should retain your own records and report any apparent discrepancy as soon as possible. Screenshots, browser messages or payment records may assist with reviewing an issue, but they do not by themselves prove that a bet was accepted.

Funds and stake requirements

Only funds shown as available for betting may be used for a stake. Deposits may be subject to verification, payment-provider conditions, wagering restrictions or other checks. A payment that is pending, reversed, disputed or not successfully credited cannot normally be used as confirmed betting funds. You must not attempt to bypass account controls, deposit limits, self-exclusion settings or other responsible gambling measures.

The minimum and maximum stake, any return limit, and any transaction restriction will be shown where relevant or set out in the applicable product rules. These amounts can differ between games, markets, bet types, payment methods and account circumstances. No limit should be assumed unless it is displayed or otherwise stated in the applicable rules.

3. Odds, results and settlement

Odds and displayed returns are provided for the relevant game or market and may be shown in a particular format. They are not a guarantee of acceptance, availability or payment until the bet has been accepted and the result has been determined under the applicable rules. Where a game or market has special conditions, those conditions may explain how odds are calculated, how a result is determined and how a return is settled.

Bets are settled using the official result, game outcome or other settlement information applicable to the relevant product. The result may be based on information supplied by an approved event organiser, results provider, game system or other recognised source. Where the official result is corrected or amended, the account may be adjusted in accordance with the applicable rules.

If a market is void, cancelled, abandoned, postponed, suspended or otherwise unable to be settled, the relevant market rules will determine what happens. A bet may be voided, settled using a revised condition or treated as having no action. Different selections within a multiple or combined bet may be treated differently. You should read the specific market rules because the outcome can depend on the type of bet and the reason the event or game could not be completed.

Unless a product rule says otherwise, a bet will normally be settled only after the relevant result or game outcome is available. A result may remain subject to review for suspected technical issues, incorrect information, fraud, prohibited activity or other circumstances that could affect settlement. Settlement does not prevent a correction where a clear error or later official amendment is identified.

  • The applicable product rules determine whether a bet is a single, multiple, combination or other bet type.
  • A winning return is calculated using the accepted stake and the accepted odds or stated return conditions.
  • Any applicable deductions, fees, taxes or adjustments will be applied where required or clearly stated.
  • A bet that is not accepted is not a settled winning or losing bet.
  • A result may be reviewed or corrected if reliable information shows that the original settlement was wrong.

Live and time-sensitive betting

For live, in-play or time-sensitive betting, information may be delayed and markets may be suspended while an event or game is taking place. A bet submitted during a suspension may be rejected or may be accepted only after the market is reopened, subject to the displayed conditions. You are responsible for considering the possibility of delays and should not rely on live information as being perfectly current.

4. Errors, technical issues and cancellations

Betflare Casino aims to display accurate prices, balances, results and transaction information. However, technical, human, transmission or data-provider errors can occur. An error may include an obviously incorrect price or return, an incorrectly described market, a duplicate transaction, an incorrect result, a system outage or a bet accepted in circumstances where the service was not operating as intended.

If an obvious error affects a bet, the bet may be corrected, cancelled or settled using the price or terms that should reasonably have applied. Where appropriate, any amount credited or paid because of an error may be reversed or recovered. You must not deliberately take advantage of a known error, exploit a system fault or continue using a service when you reasonably suspect that a transaction is being processed incorrectly.

A connection failure, device problem, browser issue or delay does not automatically mean that a bet was cancelled. Before trying to place the same bet again, check your bet history, account balance and confirmation records. Repeating a transaction may create more than one accepted bet. If the status is unclear, allow time for the account record to update and raise the issue through the available support process.

Services may be suspended, modified or withdrawn for maintenance, security, legal, technical or operational reasons. A suspension does not automatically void bets that were accepted before it began. The applicable rules and the circumstances of the interruption will determine whether affected bets remain valid, are delayed or are cancelled.

Prohibited activity

Fraud, money laundering, payment abuse, collusion, manipulation, use of stolen funds, account sharing, use of automated tools without permission and attempts to evade responsible gambling controls are not permitted. Suspected prohibited activity may lead to account review, temporary restrictions, cancellation of transactions or other action allowed by the applicable Terms and Conditions and law.

5. Queries, disputes and responsible gambling

If you believe that a bet, result, balance or transaction is incorrect, review the relevant bet history and product rules first. Provide the date, time, game or market, stake, transaction reference if available and a clear explanation of the issue through the available support or complaints channel. Do not include another person's personal information unless it is necessary and lawful to do so.

A query may be reviewed against account records, system logs, payment records, official results and other relevant information. Reviews can take time where an event is still subject to confirmation, a payment is being checked or additional identity information is required. The outcome will be based on the applicable rules and the evidence available. If you remain dissatisfied, follow the complaints or escalation process set out in the relevant account or website information.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, use available deposit or spending controls and take regular breaks. Never chase losses, gamble with money needed for living expenses or play when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

  • Stop playing if gambling is no longer enjoyable or feels difficult to control.
  • Use account limits, cooling-off options, time reminders or self-exclusion tools where available.
  • Do not borrow money or use credit intended for essential expenses to gamble.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
  • Contact the available support channel if you need help understanding a control or account restriction.

These Betting Rules may be updated to reflect changes to products, systems, legal requirements or responsible gambling practices. The current version available through the website applies to future use from the time it is published, unless a different effective date is stated. You should review the rules regularly and keep a copy for your records.